Here you can order your return shipping of your order. Please select your package size! It is IMPORTANT to select right size in order to book the right shipping method, if there is no exact size select the closest but bigger size ! Return your product in the same or corresponding packaging you received it in! You will be responsable for damaged products due to poor packaging.
You will get the return price of your package upon checkout!
Company details: Company name: ART COPENHAGEN CRN no.: DK 26670608 Address: Industrivej 1, 7120 Vejle Ø, DENMARK Email: email@example.com Tel: +45 3073 1218
Delivery: Delivery price depends on shipping country, to see the price on your order go to checkout and registrer your address, choose delivery method and your price will show. We ship our products with UPS (smaller packages) and DACHSER (with bigger packages) Free shipping European orders above 69 EUR.
Our delivery time is 2 - 5 business days on the following product groups: Posters / Frames / Circle Art / Poster Board
The delivery time on our handmade paintings is approx. 5 - 10 days. All paintings are unique and hand-painted by Danish artists.
When your order is ready, we will send it with the selected shipping method. You will be informed regarding the delivery time when the item is dispatched.
Payment: At ART COPENHAGEN we receive the following payment: Visa, Mastercard and Paypal.
Returns: You may cancel your order within 14 days of your purchase. The deadline is calculated from the day you received the item. If the order is delivered partly, the withdrawal deadline applies from the day you receive the last item.
If you choose to return a product, it must be in the same condition and quantity as on receipt. Similarly, the item must be returned in intact original or similar packaging. Goods returned must always be accompanied by a copy of your invoice. Once we have received the goods returned and approved, the purchase price will be refunded to your bank account.
Return shipping: In case you choose to return an item to ART COPENHAGEN you can buy a return package label here. Prices depends on package size and country of origin. These price examples are for the smallest package size. From 10 € = (AT) (BE) (FR) (LU) From 35 € = (NL) (SE) From 49 € = (FI) (GB) (IE) From 52 € = (BG) (CZ) (EE) (HR) (HU) (LT) (LV) (PL) (RO) (SI) From 62 € = (ES) (IT) (MC) (PT) From 53 € = (NO) From 67 € = (CH) (GG) (JE) (LI) (SM)
Warranty: You have a 2 year warranty under the Buying Act. If you are unlucky to receive a damaged or incorrect item in relation to your order, you must respond within a reasonable time after you have found the error or defect. Complaints about visible defects and deficiencies that should be discovered by usual examination of the goods must be notified to ART COPENHAGEN within 2 weeks after this has been discovered. The goods can subsequently be returned for repair, exchange or any credit according to agreement.
In connection with complaints, ART COPENHAGEN holds the return costs to a reasonable extent.
Returns are done by sending the goods to our address or delivering the goods to us personally. In case of personal delivery, an agreement must be made beforehand. Sufficient information must follow the package, for example a copy of the invoice.
Return address: ART COPENHAGEN Industrivej 1 DK-7120 Vejle Ø. DENMARK